Friday, 31 August 2012

Bad Broadband

Once again, here I am finding myself apologising for my silence... but it's not all my fault!

In July I signed up with BT for their super-fast fibre optic broadband. All went well with the 10 day 'burn-in' period, then on 3rd August it all went squiffy. My connection continually dropped, sometimes leaving me without a connection at all, and other times, only giving me 60 seconds before it cut out again.

Well, many, many phone calls, and one engineer visit later, I am still in the same situation - yet I write this during one of my 'good' moments of connectivity. I now await an engineer to call on 4th September (the engineer call arranged for yesterday, 30th August just didn't happen - they didn't turn up and couldn't be bothered to tell me).

So fingers crossed they will fix my problem and leave me with a fault free service, otherwise I can promise BT, I will be cancelling, though it pains me to say so. Normal service will resume once I have a reliable connection.

7 comments:

  1. Sorry you are having so many internet problems. Hope it's sorted soon!

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  2. Jeez. I nearly went with BT when I moved house, now I'm glad I didn't. I hate not having internet access-- poor you.

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  3. I sympathise, I have been there myself. It is that it is beyond our control that makes it so frustrating.

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  4. That is sad. I've had internet like that while I am trying to game online with friends, and it is so frustrating.

    Allison (Geek Banter)

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  5. This is the most frustrating thing in the world. I'm going through something similar trying to get internet hooked up in a new apartment. The techies just don't show up when they say they will.

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    1. Welcome to the Hearth, Ben and thanks for stopping by :) - As for the tech guys, I've now had two 'no show' dates, so my patience is being stretched to the limit. But unfortunately I have to play their game - for the time being.

      Joined your blog - love the bamboo keyboard :)

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    2. Such a shame that in this, the 21st Century, broadband connections can still be as shite as our earliest 56k dial-up internet times.

      But appreciate the comments peeps - at least I can share the frustration with kindred spirits ;)

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